Privacy Policy

Welcome to LifePilot. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all information collected through our website.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, specifically when you join our waitlist.

Personal Information Provided by You: The only personal information we collect is your email address.

2. How Do We Use Your Information?

We use the personal information collected via our website for a limited number of purposes:

• To send you updates: We will use your email address to inform you about the launch of LifePilot, provide updates on our progress, and notify you when our services become available.
• To respond to you: If you contact us directly, we may use your email to respond to your inquiries.

We will not use your email address for any other marketing purposes without your explicit consent.

3. Will Your Information Be Shared With Anyone?

No. We do not and will not sell, rent, or trade your personal information with any third parties for their promotional purposes. Your information is stored securely and is only accessible to a limited number of personnel who are required to keep the information confidential.

4. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our database is hosted on Google Cloud's Firebase platform (Firestore), a secure, industry-standard service.

We use Firestore Security Rules to ensure that the data you provide is write-only. This means your information can be added to our waitlist, but it cannot be read, modified, or deleted by any public-facing part of our application. Access to the data is strictly limited to authorized personnel through secure administrative interfaces.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, which is to notify you of the launch and availability of our service. Once the service is launched and you have been notified, we will either invite you to create an account (at which point a new user policy will apply) or securely delete your information from our waitlist if you do not engage with our service. You can also request deletion at any time.

6. Your Privacy Rights (POPIA & Global Practices)

In accordance with South Africa's Protection of Personal Information Act (POPIA) and global best practices like GDPR, you have rights over your personal information. These include:

• The right to be notified that your personal information is being collected.
• The right to access the personal information we hold about you.
• The right to request correction of inaccurate, irrelevant, excessive, out-of-date, incomplete, misleading, or unlawfully obtained information.
• The right to request deletion of your personal information.
• The right to object to the processing of your personal information.
• The right to withdraw consent at any time where we are relying on consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

7. Do We Make Updates to This Policy?

Yes, we will update this policy as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.

8. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, or wish to exercise your rights, you may email us at:

privacy@lifepilot.app